North Atlanta Primary Care

COVID-19 Update Article

Coronavirus Update #7

Posted on April 01, 2020 by Physicians and Staff at NAPC

NAPC continues to monitor the changing COVID-19 pandemic in our community. We are in daily contact with our health systems, our reference laboratories, our medical suppliers and GA DPH. We continue to monitor the FDA, MAG and CDC to be able to provide essential healthcare to all our patients employing best medical practices.

We want to communicate information and best practices to keep you safe using the best known science. Key reminders include:

    • URGENT CARE: Our 12 offices are open for ESSENTIAL and URGENT care needs. This includes COVID-19 testing and evaluation of mild and moderate symptoms. Please call and let us know if you have symptoms. Please stay out of the hospitals and emergency rooms. The majority of COVID-19 infections are mild and will not require a hospital visit.

    • VIRTUAL VISITS: We can provide a “Virtual Visit” through use of telehealth for patients. We will use real time audio video connections for your virtual visits on your mobile phone, but can use telephone only if you prefer.

    • SCHEDULING: We will schedule you a virtual visit using telehealth at your convenience. You can call our NAPC office schedulers at 770-442-1911. We are here to serve you and meet your healthcare needs. All insurance plans will cover telehealth visits.

    • HEALTH RISK ASSESMENTS: If you are on Medicare, elderly or have chronic health problems, we will reach out to you to perform a Health Risk Assessment. This is to ensure we meet your healthcare needs and challenges. Many of our patients are part of this Medicare program already. The purpose of screening for health risks is to maintain health and prevent hospitalization from unexpected injuries and illnesses. There is no cost to any Medicare patient for an annual Health Risk Assessment. Lastly, we will be providing information to all our seniors on updating their Living Will and Advanced Directives.

    • REFILLS: Medication refills for our patients with chronic medical conditions is our highest priority. We will be providing refills processed from our patient portals, telehealth visits, and phone messages. If there are questions regarding medication changes, dosing changes and the need to monitor labs, we will make arrangements to discuss this over a virtual or in person visit. You may request and schedule a Telehealth consultation to review medications at your convenience with your provider.

    • PPE USE: Use of masks and gloves when leaving your house is a controversial subject and changing recommendations. We believe a face mask can be used to lower your transmission of SARS-CoV-2. Supply of PPE has been limited and yet the broader use of PPE is recommended as the prevalence of COVID-19 increases.

    • THERAPEUTICS: Medications to treat and prevent COVID-19 are not currently available for our ambulatory patients who are asymptomatic or with mild illness. There are many FDA trials and research occurring today. We do not want to “try” something that can result in increased harm to you. American scientists are the best in the world and we will succeed in blocking the SARS-CoV-2 from continuing to cause complications including lung damage and cellular injury.

    • TESTING: Testing for COVID-19 is getting better with more options. We are currently sending our specimens to Quest labs which has 5 centralized processing centers in US. We are getting results in 2-7 days. We expect to receive point of care tests from Abbott. This test is similar to running a flu test. Results are available in as few as 5-15 minutes. We will communicate with you once this is available. Also antibody testing to determine if a person may have protective antibodies from a previous infection is not yet available in our offices. We are working hard to acquire this testing kit.

    • HEALTH SYSTEMS: Hospitals around our community including Northside, Wellstar, Piedmont, Emory and Northeast Georgia are all prepared, staffed and trained to deal with the increasing numbers of patients we expect to develop serious COVID-19 related complications.  Please avoid using our hospitals and emergency rooms unless you have symptoms that constitute a life threatening emergency. Please contact us if you have any questions and we will work with you to make the best decision on how best to obtain essential and emergency care. If your symptoms are life threatening using 911 is appropriate.

    • BEHAVIOR HEALTH: Social distancing for another 4 weeks is difficult. We all can help by empowering ourselves to deal with the stress and anxiety in appropriate ways. If you are showing distressing signs of anxiety or near panic attacks, please contact us and let us offer professional treatment and advice.

Final thoughts: NAPC remains committed to our patients and communities to provide healthcare to everyone during this COVID-19 pandemic. We do not have all the solutions, but we believe if we pull together as a medical profession, as a community and with a dedicated purpose we will succeed in preserving lives. This is our commitment to you.

March 30 is National Doctors Day and ask you join us in thanking all of our physicians and frontline healthcare professionals. Thank you for your prayers and support.

Please stay safe, stay home and thank you for your trust,

Physicians and Staff at NAPC

Alpharetta: 3400-C Old Milton Parkway, Suite 270, Alpharetta, GA 30005
Braselton: 1255 Friendship Road, Suite 130, Braselton, GA 30517
Cumming: 1800 Northside Forsyth Drive, Suite 450, Cumming, GA 30041
East Cobb: 1121 Johnson Ferry Road, Suite 450, Marietta, GA 30068
Johns Creek: 4235 Johns Creek Parkway, Suite A, Suwanee, GA 30024
Sandy Springs: 1150 Hammond Dr., Building E, Suite 310, Atlanta, GA 30328
Sugar Hill: 4700 Nelson Brogdon Blvd., Suite 250, Buford, GA 30518
West Paces: 3200 Downwood Circle NW, Suite 200, Atlanta, GA 30327
Woodstock: 250 Parkbrooke Place, Suite 300, Woodstock, GA 30189

All locations: 770-442-1911